If a booking is cancelled refundable will be given in the form of booking credit, no cash refund will be given in any case.
If cancelled Up to 7 days prior to your scheduled check-in time: 25% cancellation fee (the full amount of your booking) will apply and you will be required to pay to Hotel Lotus Grand that amount less any amount which you have already paid.
If cancelled Prior to 7 days of your scheduled check-in time: a 50% cancellation fee (50% of your total booking amount) will apply and you will be required to pay the 50% of total amount of your booking less any amount which you have already paid.
No-Shows or Terminations
If you do not show up for your booking or terminate your booking early after you have checked in you will be charged a 100% cancellation fee and will be required to pay to Hotel Lotus Grand the full amount of your booking less any amount which you have already paid.
To the extent permitted by law any amount paid by you to Hotel Lotus Grand for your booking is non-refundable unless stated otherwise in these Terms and Conditions.
In any case refund in cash will not be given but booking credit can be provided but it is up to sole discretion of property management.
Any cancellation fees payable by you will be deducted from any monies paid by you to Hotel Lotus Grand and if insufficient funds are available, Hotel Lotus Grand may charge the credit card details you provided at the time of making your booking.